Q. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, Mastercard, AMEX), PayPal, and ShopPay as forms of payment.
Q. HOW DO I CHANGE OR CANCEL MY ORDER?
Unfortunately, we cannot process cancellations or returns. We can offer you store credit in place of your items as long as they have not been shipped.
Q. WHEN WILL MY ORDER ARRIVE?
The delivery time is based on the shipping option that you have choose during the checkout process. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 business hours after we have shipped the order. We are not responsible for delays caused by the postal services or customs.
Q. WHY AM I RECEIVING MULTIPLE PACKAGES?
Our inventory is held in a variety of warehouses, some of which may take longer to arrive on your doorstep. We assure you that your package will be shipped according to the shipping option you choose at checkout. If any problems with your order arise please contact us immediately using the email email@example.com.
Q. CAN I USE SEVERAL DISCOUNT CODES IN ONE ORDER?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
Q. DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. But, there are some perks if you have an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions