Refund policy

Unfortunately we do not accept returns, but will instead offer store credit to rectify the issue. To report an issue with your order you can contact us at tanishaashford@me.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items, gift cards, or digital products.

Exchanges

Unfortunately we do not accept exchanges, but will instead offer store credit to rectify the issue. To report an issue with your order please contact us immediately.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
Unfortunately we cannot process refunds for any reason, but will instead offer store credit to rectify the issue. To report an issue with your order please contact us immediately.